1. Are my credit card/debit card details and personal information safe?
Fallfor guarantees that your information is completely safe with us. All information is sent encrypted to ensure total security of all sensitive information.
2. What if I wish to return something?
If you wish to return an item, it must be returned within 14 days of receipt. Returns and exchanges are free. Once we receive the merchandise, refunds will be issued back to the original form of payment.
3. What countries does Fallfor ship to?
We ship worldwide. Shipping is free on orders to be delivered in the US or Canada. International shipping rates may vary based on location and weight of merchandise. For more information, please reference our Shipping Policy.
4. Which methods of payment does Fallfor accept?
We accept Credit Card/ Debit Card and Paypal. Amazon payment may coming soon.
5. Does Fallfor offer coupons or discounts?
Registered customers regularly receive coupon codes through email during our sales or promotions. If you would like to receive coupons or discounts, you can create an account with us. If you receive a coupon, it can be applied to your purchase at checkout.
6. How can I contact someone at Fallfor if I have a question?
Contact our Customer Service representatives from the comfort of your home at 1 800-627-3031 between the hours of 9am and 9pm eastern time. If you wish to constact a representative outside of those hours, we are available by email 24 hours a day at firstname.lastname@example.org. We will get back to you promptly.
7. How do I track my order?
Customers will receive a shipping confirmation email with the tracking number used to follow the order status. First class shipping takes about 3 days for locations in the U.S and 7-15 days for everywhere else. If you fail to check your order status online or fail to receive your order within 3 weeks, feel free to contact us with any questions.
Free Shipping to US. We also ship worldwide!
If you change your mind, just send it back.
Ordering, shipping, payment...yes, even styling. Ask us any question.